Booking Policies | Blu Luxury Rentals

Important Notice

By making a reservation for any Cape Coral, Fort Myers, or Southwest Florida property, you acknowledge that you have read, understood, and agree to be bound by all policies outlined below. These policies are enforceable and designed to ensure a positive SWFL vacation experience for all guests.

Cancellation Policy for SWFL Properties

We offer flexible booking options to meet different travel needs and budgets for your Cape Coral or Fort Myers vacation:

Firm (Refundable)

Standard Rates

30+ days before check-in: Full refund minus 3% processing fee
14-29 days before check-in: 50% refund
Less than 14 days: No refund
No-shows: No refund, full charges apply

Non-Refundable

Save 5%

5% off accommodation, cleaning and pet fees, on top of the 5% discount for stays of 7+ nights (up to 10%). Promo codes don't combine with these discounts: if a code is worth more, you get the code instead
No cancellations allowed
No refunds under any circumstances
No changes to dates or guests
Immediate payment required

Special Southwest Florida Circumstances

Refunds for weather-related cancellations (hurricanes, tropical storms) require official government evacuation orders for Cape Coral, Fort Myers, or Lee County. Travel insurance is strongly recommended to protect your Southwest Florida vacation investment.

Payment Terms for SWFL Rentals

All Cape Coral and Fort Myers bookings require full payment upfront to confirm your Southwest Florida vacation reservation. Every booking is paid through PayPal's secure checkout.

Accepted Payment Methods:

PayPal: Secure online payments with buyer protection
Cards: Visa, Mastercard, American Express via PayPal

Payment Schedule:

Full payment due at time of booking
Your total includes the nightly rate, a $200 cleaning fee, $100 per pet (up to 2 pets, any home), a $79 Damage Protection fee and 11.5% tax
No security deposit: the non-refundable $79 Damage Protection fee covers accidental damage during your stay up to $3,000
Damage not covered by Damage Protection, and policy violations, charged as incurred
Refunds processed within 7-14 business days

Pet Policy for Southwest Florida Properties

We welcome well-behaved pets at all 7 of our homes: Blu Breeze, Blu Lagoon, Blu Shell, Blu Martini, Blu Beach, Cape Heaven and Captain Blu. Add up to 2 pets when you book; the pet fee is $100 per pet, shown in your total.

Pet Requirements for SWFL Stays:

Maximum 2 pets per reservation
Must be house-trained and up-to-date on vaccinations
Pets cannot be left unattended on Cape Coral or Fort Myers properties
Owners responsible for all pet-related damages
Pet waste must be cleaned up immediately
Captain Blu: dogs only (no cats)
Pets must be leashed in common areas and SWFL neighborhoods

Pet Type	Fee per Pet	Additional Requirements
Dogs (any size)	$100	Vaccination records required
Cats	$100	Must be indoor-only during stay (not at Captain Blu, which is dogs only)

Travel Insurance for SWFL Vacations (Recommended)

Travel insurance is strongly recommended (not required) for all Cape Coral, Fort Myers, and Southwest Florida bookings to protect your trip from unforeseen circumstances.

Recommended Coverage (for example, through Generali):

Trip Protection: Covers cancellations due to illness, injury, or emergencies
Property Damage: Extra coverage beyond the $3,000 Damage Protection included with every booking
Medical Coverage: Emergency medical expenses during Southwest Florida travel
Weather Protection: Coverage for hurricane/storm-related cancellations in SWFL

Why We Recommend Insurance for SWFL Rentals

Travel insurance protects your Cape Coral or Fort Myers vacation investment if you have to cancel or cut your trip short. Accidental damage during your stay is already covered up to $3,000 by the $79 Damage Protection included with every booking, so there is no security deposit.

House Rules & Conduct for SWFL Properties

Check-in/Check-out for Cape Coral & Fort Myers:

Check-in: 4:00 PM or later
Check-out: 11:00 AM or earlier
Late checkout: $100 per hour (subject to availability)
Early check-in: $50 fee (subject to availability)

Occupancy & Guests:

Maximum occupancy strictly enforced for safety and neighborhood compliance
All guests must be registered at booking
Unregistered guests: $100 per person per night
Day visitors allowed until 10 PM only (respect SWFL neighborhoods)

Prohibited Activities in Cape Coral & Fort Myers:

Smoking of any kind (minimum $500 fine + deep cleaning)
Parties or events exceeding occupancy
Illegal activities or substance use
Excessive noise after 10 PM (respect SWFL community standards)
Music off by 8 PM at Blu Shell, Captain Blu and Blu Breeze, and by 9 PM at Blu Martini and Cape Heaven
Moving or removing furniture
Glass containers near pool areas

Legal Terms & Jurisdiction for SWFL Properties

By booking with Blu Luxury Rentals for Cape Coral, Fort Myers, or Southwest Florida properties, guests agree to the following legal terms:

Guest Liability:

Guests waive right to pursue legal action against owners or Blu Luxury Rentals for injury, loss, or damage during SWFL stay
Guests assume full responsibility for their safety and the safety of their party
Guests are liable for all damages caused during their Cape Coral or Fort Myers stay

Property Owner Rights:

Owners reserve the right to file claims for property damage
Legal action may be pursued for breach of contract
Damage not covered by Damage Protection (over $3,000 or not accidental) and policy violations may be charged to the guest

Jurisdiction:

Florida state law governs all agreements
All disputes handled in Lee County, Florida courts
Binding arbitration required before litigation
Prevailing party entitled to attorney fees